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July 28, 2022 11:48 AM

OneTouchPoint reports data breach involving 38 providers, insurers

Lauren Berryman
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    OneTouchPoint, a vendor that offers printing and mailing services to insurers and providers, experienced a data breach in April that exposed patient information from 38 healthcare organizations, the company disclosed Wednesday.

    Humana, Kaiser Permanente, CareSource, Geisinger, HealthPartners and a few Blue Cross Blue Shield companies are among those the breach affected, OneTouchPoint said in a news release.

    OneTouchPoint discovered the breach April 28, one day after its servers were hacked, and launched an investigation into the incident, according to the news release. The company said it has no evidence that the data were used for theft or fraud.

    The Health and Human Services Department collected reports on at least 336 healthcare cybersecurity incidents involving information about nearly 20 million people during the first half of this year.OneTouchPoint notified customers of an investigation last month. The patient data varies by individual but could include names, member IDs and information provided during health assessments. The company worked with customers to determine what people and data were affected, the news release says. The company said it reported the incident to authorities.

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